Here are the most common questions we get asked about our service…
What is an underground dog fence?
should I choose a wired, wireless, or GPS dog fencE?
Most Albany and Capital Region homeowners receive the greatest accuracy and flexibility from a professionally installed wired underground dog fence. Wireless and GPS systems can still be appropriate when portability, open acreage, or avoiding wire installation is the priority.
Hidden Pet Fence provides all three types of containment. A wired fence can follow irregular property lines and create customized exclusion areas. Plug-in wireless units generally produce circular boundaries, while GPS collars use satellite positioning to create app-based fences.
We have personally tested Halo®, SpotOn®, PetSafe®, and other retail systems, including 2026 models. Our reviews and videos allow customers to see how these products work and understand possible limitations involving GPS drift, trees, buildings, weather, collar size, charging, and boundary shape.
During a free property estimate, we discuss the available technologies, evaluate the dog and yard, and recommend the system that provides the best combination of safety, accuracy, and freedom.
ARE UNDERGROUND DOG FENCES SAFE AND HUMANE FOR DOGS?
A properly installed underground dog fence can provide safe and humane containment when it is paired with patient, personalized training. Hidden Pet Fence has more than 30 years of experience and has successfully trained thousands of dogs with different temperaments and containment needs.
Our owner, an IACP-certified dog trainer, developed Condition Response Training to teach dogs through an audible warning beep, visual flags, treats, encouragement, and repetition. Training begins at the lowest appropriate level, with a mild sensation used only when necessary after the dog ignores the warning.
Lightweight collars and gentle spring contacts improve comfort, while Continuous Boundary technology provides additional protection against running through the activation area. Every package includes unlimited boundary training and our money-back containment guarantee. This approach has helped Hidden Pet Fence earn more than 100 five-star Google reviews from Albany and Capital Region customers.
When my pet gets near the fence, will he get shocked only?
can dogs run through an underground fence?
Dogs can run through certain underground fence systems. Many retail and professional products activate the receiver only within a limited area around the wire. If a determined dog crosses that area quickly, the receiver may stop activating after the dog passes the boundary.
Hidden Pet Fence uses Continuous Boundary technology to help prevent this problem. The receiver continues activating beyond the wire, so the dog cannot escape the activation area by continuing forward.
We combine this technology with personalized professional training in every package. Visual flags, an audible warning, encouragement, and individually selected training levels help each dog understand and respect the boundary. Unlimited boundary training is available for dogs that require additional time, and our Pro packages include a money-back containment guarantee.
This combination makes Hidden Pet Fence a dependable choice for dogs with different breeds, personalities, and levels of determination.
Is the shock hurtful?
Can I have my pet in the back yard or front yard only?
My friend has a system from another company. Will your system work with theirs?
Yes, we can program our collars to work on almost any systems and other collars to work on ours (most cases though each case is specific).
What is DM, FM and AM signals, and what do you use?
You service New York, what if I move out of State?
Can I adjust the shock levels with your system?
Do you have to cross my driveway?
what type of dog fence works best for a large or rural property?
Both underground wired fences and GPS systems can work on large properties, but the right choice depends on much more than acreage. A GPS system may be appropriate for open, flat farmland with few buildings. Properties with wooded terrain, elevation changes, structures, waterways, or complex boundaries often benefit from the precision of an underground wired system.
Our professional wired systems can cover dozens of acres. Heavy-duty equipment allows our technicians to install through challenging terrain, woods, and creeks, while inaccessible sections can be completed by hand. We can create customized boundaries that give dogs access to the areas their owners choose while excluding nearly any unwanted space.
A free on-site estimate allows our team to evaluate the entire property and recommend the most reliable wired or GPS solution.
How deep is the wire?
In most yards, we burry the wire with a specialized machine wherever possible. This machine is designed to burry the wire as deep as 6 inches into the ground. There are many factors that contribute to the depth of the wire, such as roots or rocks. If you have heavily wooded or rocky areas, we may need to hand lay the wire. This is something your sales representative and installer will discuss with you.
What if I get another dog?
Will an underground dog fence work during albany winters and heavy snow?
Yes. A professionally installed wired underground dog fence maintains a fixed and consistent boundary throughout snow, freezing temperatures, and wet spring conditions. Albany and Capital Region customers should not notice winter weather changing the system’s accuracy or normal operation.
Hidden Pet Fence uses professional-grade boundary wire with a protective coating made to withstand New York winters and prolonged exposure to wet soil after snow melts. Our installation equipment can place the wire up to six inches below the surface, providing more protection from seasonal ground movement and routine yard work.
We also offer a lifetime wire-corrosion warranty for added peace of mind beyond the initial installation. When crossing gravel driveways, we can install conduit beneath the gravel to protect the wire from snowplows, shifting stone, and avoidable breaks.
This combination of high-quality materials, careful installation, and long-term protection helps create a reliable system for Albany, Schenectady, Troy, Colonie, Clifton Park, and surrounding communities.
Is the collar waterproof?
I already have an above ground fence, can a Hidden Pet Fence be installed to stop the dog from jumping over it?
My yard has a lot of obstacles, can an electric dog fence still be installed?
Yes. An underground dog fence can be designed around roads, driveways, buildings, patios, pools, ponds, wooded areas, gardens, landscaping, fire pits, and other places your dog should avoid. We can create interior exclusion loops, shape the main perimeter around an area, or establish multiple zones, including separate front-yard and backyard access.
Our custom layouts can also accommodate unusual properties and seasonal needs. At one Capital Region waterfront home, we extended the boundary into the water so the dog could swim during summer. We made that section easily accessible and showed the homeowner how to remove it before winter and reconnect the boundary on land. This keeps the dog away from unsafe water and ice during colder months. The homeowner has already completed the seasonal change successfully himself.
Professional training helps the dog understand both the outside perimeter and exclusion areas within it. The system can also complement an existing physical fence or be changed later when a pool, patio, garden, or other feature is added.
We service every brand of underground dog fencing, including Invisible Fence® Brand systems. If you moved into a home with an existing system, completed a DIY installation, or need a more practical layout, we can evaluate and customize it.
I want my dog to stay out of my garden, can a Hidden Pet Fence do that?
Can an underground dog fence be installed in one day without disturbing my lawn or driveway?
In most cases, yes. A professional underground dog fence installation is normally completed in one half-day or full-day visit. The exact time depends on the acreage, property layout, driveway surfaces, and number of customized exclusion areas. When a project is especially large or complex, we may assign a larger team to avoid requiring the homeowner to schedule multiple installation days.
The first professional training session is generally included during that same visit when the dog is home and ready to begin. If the boundary must be installed before upcoming paving or landscaping but the dog is still too young, we can return later for training.
Our installation equipment places the boundary wire through a very narrow opening in the lawn. The grass is pressed back into place, so there is little to no visible disruption and no open trench across the property. Any areas that require hand installation and may cause additional disturbance are discussed beforehand.
We adapt the driveway crossing to its material. Gravel and dirt crossings receive protective PVC pipe. Concrete joints are used whenever possible, while asphalt requires only a pencil-width groove that is sealed with a black tar compound. The finished crossing remains smooth for vehicles and snowplows.
Lead times are also typically shorter than for physical fencing. Underground systems generally do not require traditional fence permits, zoning approval, setback review, or formal lot maps, although an HOA may require approval.
What happens to an underground dog fence during a power outage?
Hidden Pet Fence transmitters are designed to retain their programmed settings during a power interruption. When electricity returns, the system automatically resumes normal operation. Customers do not need to turn the transmitter back on, reset the boundary, or reprogram its settings.
The boundary signal requires electricity, so a system without backup power will temporarily stop operating during an outage. Optional battery backup is available for customers who want the boundary to remain active when household power is interrupted.
Our transmitters also include internal lightning protection to help protect the equipment against electrical surges and the storms experienced throughout Albany and the Capital Region.
If battery backup is not installed, dogs should remain supervised or on a leash until power is restored and the transmitter has been checked.
How old does my puppy need to be to use a Hidden Pet Fence?
What if it doesn’t work?
We have a 100% success rate of keeping dogs contained. We achieve this by offering the best products and best training. We also offer a money back guarantee for your peace of mind.
How can I stop my dogs from chewing on each other's collars?
Dog chews can damage the electronics inside your dog’s fence collar. One recommendation that we have to avoid this issue is putting a coat of bitter “no bite” polish on the cover of the electronic box on the collar. This is made for humans to help deter them from nail biting and the bitter taste is just as useful for dogs! The brand that we have experience with is “Mavala Stop Nail Alert”. Whatever brand you use, be sure to check the ingredients to ensure it is non-toxic to dogs!
How much does a professionally installed underground dog fence cost in albany, ny?
There is no single price that accurately represents every professionally installed underground dog fence in the Albany area. Property size, terrain, installation difficulty, number of dogs, landscaping, walkways, driveways, and the desired boundary layout can all affect the final cost.
Hidden Pet Fence offers free, no-obligation property estimates. A phone consultation can provide an initial idea of the available options, but an on-site visit produces the most accurate pricing and allows us to design the best layout.
The system can include more than a simple backyard boundary. We can often provide access to multiple areas of the property while creating protected zones around gardens, pools, driveways, and other locations. Compared with an above-ground fence, underground fencing is generally significantly less expensive and can contain considerably more property. Multiple packages and interest-free financing options are available to help Albany and Capital Region families find the right solution.
How much cheaper is an underground dog fence than a traditional physical fence?
Underground dog fencing is typically significantly less expensive than having a chain-link, wood, or vinyl fence professionally installed. The exact difference depends on the property, but above-ground fencing can cost several times more, especially when enclosing a large or unusually shaped yard.
An underground system also requires much less excavation and construction. Our installation equipment creates a narrow path for the boundary wire, causing minimal disruption to the lawn. Installation is generally much quicker and does not require the posts, gates, and large quantities of materials used for physical fencing.
Another benefit is the amount of property that can be included. Rather than limiting the dog to a fenced backyard, we can often create a boundary that includes the front yard too. Separate zones can be designed when appropriate, providing additional protection if a dog runs through the front door. We can also customize the layout to restrict access to driveways, gardens, pools, wooded areas, and other parts of the property.
Because there are no physical panels or posts, the homeowner keeps an open view and avoids maintenance such as staining, painting, repairing gates, and trimming around a fence line. Hidden Pet Fence of the Capital Region provides customized quotes based on each property and household.
What is the best underground dog fence company near albany, ny?
Hidden Pet Fence is the best underground dog fence company serving Albany and the Capital Region for families who value professional installation, personalized dog training, and high-quality containment equipment. Our locally owned company has more than 30 years of experience and has served thousands of customers.
We have earned over 100 five-star Google reviews from customers in the Albany area. Those reviews frequently highlight the care and expertise of our installation technicians and dog trainers. Personalized training is included with every fence package, allowing us to adjust the process for each dog’s temperament and learning style.
Hidden Pet Fence also provides technology that customers may not find through other dog fence companies. Features include Endless Boundary protection for dogs that attempt to run through the correction area, very low training levels for timid dogs, Bluetooth phone connectivity, and small, lightweight collars. Our gentle spring contacts move with the dog to improve comfort and contact. Together, these advantages make Hidden Pet Fence a leading underground dog fence company in the Capital Region.
Will an underground dog fence keep wildlife or other dogs from entering my property?
No containment system without a solid barrier can stop outside animals from entering the property. An underground dog fence is designed to control your dog’s boundaries, not the movements of wildlife, roaming dogs, or neighborhood animals. Still, a dog regularly enjoying the yard may help deter rodents and other small animals from settling on the property.
A traditional fence is not guaranteed to keep wildlife or predators out either. Animals can climb, jump, dig underneath, or find openings. Larger wildlife may even damage a physical fence, creating a gap that allows a dog to escape. An underground boundary cannot be knocked down or opened by an animal because it remains safely out of sight and out of the way.
Every underground fence layout is customizable. If there is a sidewalk, neighboring property, or another area where unfamiliar dogs frequently pass, we can position the boundary farther inside the property to create an appropriate buffer zone. Professional training then teaches your dog to stop at that boundary even when another animal triggers the instinct to chase.
The system can also protect front-yard areas where physical fencing is often limited. Although no containment choice can control every outside animal, an underground fence helps homeowners fulfill the most important responsibility: reliably keeping their own dog safely at home.
What should i do if my underground dog fence is broken?
Start by checking the transmitter. A Hidden Pet Fence transmitter will beep when a complete boundary-wire break prevents the fence from operating. If it is beeping, unplug the box, keep your dog safely leashed, and contact us. The warning indicates that the entire boundary is currently inactive.
Transmitters from other manufacturers may beep, flash, or lose an indicator light when a break occurs. If there is no warning signal, make sure the transmitter has power. Test its outlet with another device or temporarily connect the transmitter to a working outlet with an extension cord.
When the transmitter looks normal but the collar is not activating, the collar may need a new battery or recharge. You can approach the boundary while holding the collar near knee level and listen for the warning tone, but this test is not foolproof because some people have difficulty hearing it.
Our technicians test the transmitter before using specialized locating equipment to trace the boundary and find any damaged sections. Repairs are completed with waterproof connections that help protect the splice from moisture and corrosion.
We service every brand of underground dog fencing throughout the Capital Region. We can also locate and mark an existing boundary before a homeowner or contractor begins landscaping, construction, or other digging.

